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5 Outbound Calling Center Solutions to Save You Time and Money

Quality Contact Solutions

The right outbound calling center allows an organization to accomplish more with marketing and sales. Read on to learn five helpful outbound calling center services for any organization. Lead Generation and Qualification Generating qualified leads is a challenging but crucial part of the sales process.

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QCS Launches Telemarketing Services Solution for the SMB Market

Quality Contact Solutions

QCS SMB will focus on serving the unique needs of small and medium business by offering an elastic pool of agents to handle both inbound and outbound programs with an emphasis on lead generation, lead qualification, data enhancement and other business to business sales support functions. Marie is responsible for client services for QCS SMB.

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CECP Certification Earned by QCS Staff

Quality Contact Solutions

November 13, 2019 (Aurora, NE) Quality Contact Solutions, Inc. announced today that Julie Kramme, Director of Sales and AJ Windle, Director of Client Engagement have earned their Customer Engagement Compliance Professional (CECP) certification through the Professional Association for Customer Engagement (PACE).

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Call Center Software: How to Choose the Best Software (Tips & Best Practices)

Callminer

These details allow for training reps and improving call center performance. The most sophisticated solutions offer multi-channel text and speech analytics. Predictive Dialer: An automated calling system, typically used for sales. Make sure the solution is scalable (if you need it to be).

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Attributes of a Successful Contact Solutions Supervisor

Quality Contact Solutions

Achieve B2B Telemarketing Goals with An Experienced Team. Marcia Jenkins is the Senior Operations Manager for Quality Contact Solutions. Prior to joining Quality Contact Solutions, Marcia was a sought- after 10-year call center veteran with the ability to manage and sell. Subscribe Now.

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This Is Why You Need To Outsource Your Inbound Call Center

Quality Contact Solutions

Outsourcing your inbound call center is easy! An inbound call center, whether it is kept inhouse or placed externally with an outsourced partner, is arguably one of the most critical pieces of any business. The vital role of an outsourced inbound call center.

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This Is Why You Need To Outsource Your Inbound Call Center

Quality Contact Solutions

An inbound call center, whether it is kept inhouse or placed externally with an outsourced partner, is arguably one of the most critical pieces of any business. The vital role of an outsourced inbound call center. And, the right inbound call center can provide the quality experience that addresses the 57%.