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What Consumer Goods Companies Can Learn From Healthcare. 7 Lessons of Customer Service Excellence

C3Centricity

If you work in consumer goods you probably think you have nothing to learn from healthcare, right? After all, you have consumers in your industry name and well healthcare’s reputation is not that great. In fact, this is one of the most important uses of Big Data, both now and for the foreseeable future.

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Customer Success in Healthcare Industry: Trends and Best Practices

SmartKarrot

With the growth of technology, the healthcare sector has adopted highly sophisticated technologies like Big data, electronic health/medical record (EHR/EMR) in their software products. With so many tech-companies supplying healthcare-related software products, customer success in healthcare has become an indispensable part.

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The Vcare Top 50 Customer Care Influencers

Vcaretec

When it comes to customer care across major industries, like Retail & E-Commerce, Wireless & Telecommunications, and Healthcare, there are plenty of smart minds out there. Connect: @AnnaSabryan Greg Sherry Bio: Software marketing VP | Tweet about Marketing, Customer Service, Customer Experience, Analytics, Big Data.

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Why is a Data-Driven Culture Critical for SaaS Business Success?

SmartKarrot

Various leading SaaS companies have been using data-driven culture to fuel their success. . If you do not believe me, check out this example, An article written by Walmart titled “5 Ways Walmart Uses Big Data to Help Customers.” Data works as a business asset to deliver a competitive advantage . Conclusion.

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Delivering Superb Customer Experience Management Across the Web, Mobile and Commerce

Natalie Petouhof

Customers, depending on the vertical market, might be patients (healthcare industry), members (financial services industry) or students (higher education). Customer experience management is a major pillar in many organization’s efforts to engage and retain their customers and partners.

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Revolutionizing Communication: Unleashing the Power of the Best Artificial Intelligence Chatbots

SmartKarrot

The future of virtual assistant is bright, and it will likely become even more ubiquitous in various industries, including healthcare, education, finance, customer service, and marketing. To see how SmartKarrot helps B2B companies streamline and scale customer success, Request a Demo.

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Technical Writer

Stratifyd

is a B2B tech company located in Charlotte, N.C. Experience in AI, Big Data, Ecosystems, customer experience, and/or text analytics. offers employees a competitive salary along with paid time off, healthcare, vision, dental, 401(k), and fun and collaborative work environment. Stratifyd, Inc. Stratifyd, Inc.