7 Digital Transformation Trends to Watch While You Digitize Your Business

Jive

We’ll see the Internet of Things affecting offices, allowing remote access to valuable data. Big Data. The Internet of Things is expected to generate more data than we could possibly process—an estimated 600 zettabytes by 2020. Your competition is going digital. Are you?

Digital Transformation Revolution

Revation Systems

Innovations such as the cloud, artificial intelligence (AI), internet of things (IoT) and big data have already dramatically altered the customer experience in many, if not all, industries.

The Next Act: The AI-Enabled Contact Center

DMG

These and many other technological and social innovations have been enabled by mega trends that include big data, analytics, mobility, increased server processing speeds (and decreased costs), the market influence of Millennials (the “smart-device” generation), the gig economy, and of course, the cloud. The Next Act: The AI-Enabled Contact Center. In 2005, 13 years ago, I published the book The Real-Time Contact Center.

Guest Blog: How to Personalize Your Chatbots for Customer Journey Tracking & Provide a Better Experience

ShepHyken

As we move towards big data and artificial intelligence, chatbots seem to be leading the way towards a more automated future. It’s estimated that by 2022, the banking and healthcare sector will make savings of up to $8 billion with chatbot usage.

Marketing Specialist - Ecosystem

Stratifyd

Analyze and monitor data from marketing campaigns to gather user information, create user segmentation, and drive insights on ROI of marketing activities. Direct experience leveraging marketing automation tools to execute successful data-driven growth campaigns.

Senior back-end software engineer

Stratifyd

We are seeking an analytical, results-driven individual with a passion for developing applications and improving existing ones who knows how to get things done and is not afraid to take on big challenges. Experience and/or knowledge of AI, Big Data, Tech.

Contact Center and CX Expos Conferences and Summits – June 2018

Taylor Reach Group

Big Data & Analytics for Retail Summit : June 6-7, Chicago, IL. See a lineup of leading retail experts in analytics, data science, data mining, eCommerce & marketing optimization for 2018. SOCAP 2018 Data Reporting Workshop : June 12-13, Chicago, IL. Learn effective practices on reporting in the social space and how different companies leverage data and insights to tell the right story to senior management and other audiences.

Marketing & Social Content Writer

Stratifyd

Experience and/or knowledge of AI, Big Data, Tech. offers employees a competitive salary along with paid time off, healthcare, vision, dental, 401(k), and fun and collaborative work environment. Do you want to join a fast-growing tech company? Stratifyd, Inc.

Marketing Operations Manager

Stratifyd

Our ideal candidate is able to understand, interpret, and execute on Stratifyd’s priorities to leverage data and customer insights to build a business case and shape a roadmap of cross-channel, strategic marketing initiatives. Experience and interest in AI and Big Data.

Marketing Manager

Stratifyd

Our ideal candidate is able to understand, interpret, and execute on Stratifyd’s priorities to leverage data and customer insights to build a business case and shape a roadmap of cross-channel, strategic marketing initiatives. Experience and interest in AI and Big Data.