Create powerful self-service experiences with Amazon Lex on Talkdesk CX Cloud contact center
AWS Machine Learning
FEBRUARY 6, 2023
We wanted to combine the power of Amazon Lex’s conversational AI capabilities with the Talkdesk modern, unified contact center solution. Talkdesk Virtual Agent has an Amazon Lex adapter that initiates an HTTP/2 bidirectional event stream through the StartConversation API operation.
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