article thumbnail

Deploy self-service question answering with the QnABot on AWS solution powered by Amazon Lex with Amazon Kendra and large language models

AWS Machine Learning

Powered by Amazon Lex , the QnABot on AWS solution is an open-source, multi-channel, multi-language conversational chatbot. This includes automatically generating accurate answers from existing company documents and knowledge bases, and making their self-service chatbots more conversational. Search string: "Is it fast?

article thumbnail

Customer Service and the Voice of Your Customers and Team

Creative Virtual

So, if you have, for example, a chatbot on your website, users can use the voice capabilities of their mobile device to ask their question. The Virtual Agent for Transport for NSW uses Alexa to let the user know if there are any issues on their commute at that time. You don’t have to consider anything.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Misconceptions About Communication Platform as a Service (CPaaS)

ConvergeOne

At its most basic level, CPaaS is simply an API-based model for accessing carrier services and the media processing resources associated with those carrier services. They were able to transport the voice using regular IP-based data networks, like those found in the enterprise AND on the Internet. APIs are like Legos.

APIs 64
article thumbnail

Misconceptions About Communication Platform as a Service (CPaaS)

ConvergeOne

At its most basic level, CPaaS is simply an API-based model for accessing carrier services and the media processing resources associated with those carrier services. They were able to transport the voice using regular IP-based data networks, like those found in the enterprise AND on the Internet. APIs are like Legos.

APIs 40
article thumbnail

Generative AI and multi-modal agents in AWS: The key to unlocking new value in financial markets

AWS Machine Learning

The steps involved are as follows: The financial analyst poses questions via a platform such as chatbots. Large language models – The large language models (LLMs) are available via Amazon Bedrock, SageMaker JumpStart, or an API. Justification: Quote 1: "We're seeing inflationary pressures, especially in fuel and transportation costs."

article thumbnail

Architect defense-in-depth security for generative AI applications using the OWASP Top 10 for LLMs

AWS Machine Learning

Conversely, the data in your model may be extremely sensitive and highly regulated, so deviation from AWS Key Management Service (AWS KMS) customer managed key (CMK) rotation and use of AWS Network Firewall to help enforce Transport Layer Security (TLS) for ingress and egress traffic to protect against data exfiltration may be an unacceptable risk.

article thumbnail

Automate caption creation and search for images at enterprise scale using generative AI and Amazon Kendra

AWS Machine Learning

After ingestion, images can be searched via the Amazon Kendra search console, API, or SDK. You can then search for images using natural language queries, such as “Find images of red roses” or “Show me pictures of dogs playing in the park,” through the Amazon Kendra console, SDK, or API.