Fonolo

NOVEMBER 1, 2018

Originally preferred for person-to-person communication, the past few years have seen a surge of B2C communication via messaging channels (Facebook Messenger, WhatsApp, WeChat, etc.). He leads product management for Nexmo, the Vonage API Platform. Twitter: @tpgoebel. Roland Selmer. Vice President Product.

Customer Service 69

Customer Service B2C Finance Engineering 69

iCiDIGITAL

NOVEMBER 12, 2018

comes with exciting new functions and features—most of which will benefit B2C merchants. The four features we are looking forward to the most are Progressive Web Apps, GraphQL, Async API, and Two-Factor Authentication. One of the legacy functions leaving is the MySQL search engine, which will be replaced by ElasticSearch.

APIs 40

APIs B2C Engineering CRM 40

Amity

JULY 12, 2018

You’ll need help from your engineering team, as well, to implement a new system. Remember, B2B purchases are not nearly as simple as B2C. The NIH syndrome occurs when your engineering team insists that the technology you need can be built in-house, though promising solutions exist outside your company.

APIs 60

APIs Engineering CRM B2B 60

Amity

SEPTEMBER 25, 2017

Customer Operations means everything from Customer Success to Customer Support, Engineering Support, and Professional Services. When I joined, we had our typical support group, they were very reactive in nature, dealing with a lot of our B2C customers. This provides valuable insights on what is being requested by each segment.

B2C 0

B2C SaaS Accountability B2B 0

Amity

SEPTEMBER 25, 2017

Customer Operations means everything from Customer Success to Customer Support, Engineering Support, and Professional Services. When I joined, we had our typical support group, they were very reactive in nature, dealing with a lot of our B2C customers. This provides valuable insights on what is being requested by each segment.

B2C 60

B2C SaaS Accountability B2B 60

AWS Machine Learning

MARCH 4, 2024

Amazon Bedrock is a fully managed service that offers a choice of high-performing foundation models (FMs) from leading AI companies, such as AI21 Labs, Anthropic, Cohere, Meta, Stability AI, and Amazon via a single API, along with a broad set of capabilities you need to build generative AI applications with security, privacy, and responsible AI.

Feedback 105

Feedback APIs Engineering Surveys 105

JivoChat

APRIL 28, 2022

APIs (Application Programming Interfaces) are used to publish content, product, and banners, for example. Wix also has SEO tools to help you rank better on search engines like Google, and sell more. Then, you are going to find multiple features such as search engine optimization, sales channels integrations, and management tools.

SaaS 75

SaaS Enterprise B2C Engineering 75