JustCall

MARCH 29, 2022

While the fundamentals of sales remain the same, the way it is done has seen significant transition over the years. And a big part of the reason for that is hyper-competition across industries, which has pushed sales automation into the mainstream conversation. This is where sales automation comes in. What is Sales Automation?

Sales 52

Sales Interactive Voice Response Contact center software CRM 52

NobelBiz

MAY 21, 2024

Here are some key integration features and their benefits: CRM software integration provides enhanced customer profiles, streamlined workflows, and proactive support and sales opportunities. They aim to achieve the campaign goals, whether it’s making a sale, generating a lead, or gathering information.

Call Center 52

Call Center Scripts Average Handle Time Contact Center 52

aircall

MARCH 24, 2021

How would you describe your current sales prospecting plan? Is it an old-school numbers game, or are you working with a strategic sales prospecting plan? In the not-too-distant past, the general perception of the sales field was the more cold calls salespeople could make, the easier it would be to rise to the top of the leaderboard.

Best practices 62

Best practices Sales Scripts Outbound sales 62

NobelBiz

APRIL 9, 2024

Call centers play a crucial role in customer service and sales operations. Some of the key regulations include: TCPA Regulations: The Telephone Consumer Protection Act (TCPA) regulates telemarketing activities and requires adherence to rules regarding consent, caller identification, and the National Do Not Call Registry.

Call Center 104

Call Center Telemarketing Healthcare Government 104

NobelBiz

SEPTEMBER 5, 2023

Telemarketing and call center operations form the backbone of many businesses, enabling them to connect directly with their audience. Maintaining an optimal connection rate ensures that agents engage with customers effectively, ultimately impacting customer satisfaction, sales, and overall operational efficiency.

Contact Center 59

Contact Center Telemarketing Telecommunications Call Center 59

Dialer 360

JULY 7, 2023

As we all know that lead generation and sales are the most important component of any business. This can be particularly useful for sales teams, customer service departments, and telemarketing campaigns. This enables the sales reps to talk more with potential customers as compared to spending more time on dialing.

Real estate 48

Real estate Telemarketing CRM Sales 48

Global Response

FEBRUARY 13, 2022

This can be most helpful when customers have simple questions such as in-store hours, checking a balance on their account, reserving a table for dinner, making or updating an appointment or more. Can focus on customer service, technical support, and/or marketing/sales. Provides consistent customer support and branded messaging.

Call Center 62

Call Center Interactive Voice Response outsourcing Contact Center 62

JustCall

MARCH 9, 2023

This type of contact center is ideal for businesses who wish to close sales via telephone and also are in the position to provide customer support over the phone. If you are looking for a comprehensive solution for a contact center that can handle automation, inbound and outbound calls, and even analytics and reporting, give JustCall a try.

Contact Center 52

Contact Center Multichannel Interactive Voice Response outsourcing 52

JustCall

FEBRUARY 13, 2023

The attention is on every sales call center! Sales call centers have become essential to many businesses, serving as customers’ first point of contact and providing valuable support and assistance. An in-house sales center also allows you to modify your sales strategy based on real-time analysis from customer interaction.

Sales 52

Sales Call Center Interactive Voice Response CRM 52