Tethr

MARCH 22, 2021

This material originally appeared as part of our Learning Series podcast on B2C sales. Welcome to the Tethr Learning Series, The four “D’s” of better B2C sales performance. In this study, we built a predictive sales model, where we looked at B2C sales performance, specifically in inbound sales conversations.

B2C 110

B2C Sales Inbound sales Upselling 110

AWS Machine Learning

NOVEMBER 1, 2023

Today, personally identifiable information (PII) is everywhere. PII is sensitive in nature and includes various types of personal data, such as name, contact information, identification numbers, financial information, medical information, biometric data, date of birth, and so on.

APIs 86

APIs Engineering Government Telecommunications 86

aircall

OCTOBER 11, 2022

When it comes to customer-facing team productivity and performance , only a great quarter filled with met targets eases the pressure long enough for a few team high-fives. The more intense the pressure, the greater the cost of losing time to manual admin that distracts team focus from high-value prospect and customer interactions.

Customer centricity 118

Customer centricity CRM Sales Analytics 118

JustCall

APRIL 5, 2023

That is because they help the customer support department of these businesses, which are responsible for keeping their customers happy. It would be a great plus if you could find a solution that allows you to customize the platform according to your needs. Cloud call center software is essential for modern businesses.

Interactive Voice Response 52

Interactive Voice Response Virtual Agent Multichannel voip 52

JustCall

APRIL 5, 2023

They provide voice and video capabilities across borders to improve collaboration, communication, and productivity. Users get deep-dive into a wide range of data and analytics, and help their agents amp up performance. Customers can get virtual phone numbers in 70+ countries. There are so many options out there.

Interactive Voice Response 52

Interactive Voice Response voip Analytics Contact Center 52

Comm100

OCTOBER 19, 2022

Chatbots are quickly becoming a long-term solution for customer service across all industries. A good chatbot will deliver exceptional value to your customers during their buying journey. It boosts customer engagement because it’s quick, simple, and puts the user in the driver’s seat. What Is a Chatbot? 1 AI-based Chatbots.

Chatbots 91

Chatbots APIs Analytics Upselling 91

JustCall

FEBRUARY 25, 2020

Chatbots and not trained humans are interacting with customers now. Financial services must be technologically updated if your aim is NOT to lose hold of customers. When designing a productive tech stack for financial services, this blog post will walk you through the 3 must-haves : The software categories to keep in mind.

Finance 59

Finance CRM Accountability Sales 59

JivoChat

MAY 26, 2021

The way customers buy products has changed. Instead of walking into a brick-and-mortar store, customers are now buying what they need online — and increasingly, using their mobile phone to do so. This year is expected to be the first time that the majority of ecommerce sales, nearly 54% , are made through a mobile device.

Banking 52

Banking Chatbots Upselling Sales 52

Pointillist

JULY 25, 2018

By Swati Sahai Companies are increasingly benefiting from customer journey analytics across marketing and customer experience, as the results are real, immediate and have a lasting effect. Learning how to choose the best customer journey analytics platform is just the start. If so, you are not alone.

Analytics 43

Analytics Metrics Government Journey mapping 43

JustCall

FEBRUARY 28, 2024

You are probably looking for Orum alternatives if: You want a cost-effective auto dialer Orum’s features might be tempting, but its price tag isn’t for everyone. Several competitors offer strong auto dialer features at more affordable rates, letting you streamline calls without breaking the bank.

Real estate 52

Real estate CRM Sales Analytics 52

OctopusTech

NOVEMBER 15, 2022

You can sell your products in different locations and areas so that your business sees everlasting growth with positive customer reviews. In this case, you need a website where you don’t require any additional designing skills and you just have to input your product details and other information to make your store.

Engineering 12

Engineering Accountability Sales Marketing 12

ProProfs Blog

OCTOBER 25, 2021

In such a scenario, you may not want your loyal customers to switch to your competitors. . But, no matter how hard you try, it isn’t easy to read your customer’s mind. Today they might purchase your product, but tomorrow they could abandon your brand. So what can you do to retain your customers? Here we go!

Feedback 148

Feedback Surveys Enterprise Analytics 148

JustCall

FEBRUARY 12, 2024

While Convoso packs a punch, its price tag can be a hefty investment, especially for smaller teams or budget-conscious ventures. Think bootstrapping startup or lean, mean sales machine – every penny counts. You want better coaching features Call recordings and analytical insights help your team lead to better coach agents.

CRM 52

CRM Analytics Abandon Call Coaching 52