How to Improve Your Customer Satisfaction Score (CSAT) Score
GetFeedback
AUGUST 14, 2019
I’m going to assume you know that you must act on the feedback you’re getting from customers — and are already doing so. You are acting on the feedback, right?!). As all of the changes noted earlier happen, the surveys must also evolve to capture feedback about all of the new things going on in your business or industry.
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