Analytics Article Banking Big data 
Lumoa
SEPTEMBER 30, 2022
By now, the importance of delivering a superb customer experience in banking is crystal clear. Keeping up with the latest trends can help you understand the impact that these tendencies have on your banking customer experience. Let’s take a look at the trends that will shape the customer journey in banking in 2023 and beyond.
Lumoa
MAY 16, 2024
In this article, we will dissect the unique challenges of testing machine learning-enabled software and introduce you to Booktest – a revolutionary tool that marries the agility of Jupyter Notebook with the robustness of traditional unit testing. Here’s our promise: We’ll keep things as straightforward as possible.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
CSM Magazine
APRIL 5, 2022
In this article, we will discuss ten ways financial service companies can improve the customer service they provide, create loyal customers and boost their bottom line. In a world where customers can bank, shop, and book travel with a few clicks, they expect the same level of convenience from their financial providers. Be transparent.
Balto
MARCH 29, 2023
One example is when a banking customer wants to deactivate their credit card if they suspect it’s stolen. Analyzing Big Data Call centers collect a huge amount of data on their customers and how they interact with their businesses. Automation In contact centers, lots of tasks don’t always require a human agent.
Verint
JULY 28, 2017
In a recent ETCIO.com article , Firstsource’s Aparajita Gupta, senior vice president, digital support and analytics, describes how using Verint Speech and Text Analytics helped the India-based business process outsourcer analyze huge volumes of data and—importantly for its customers—find root causes to a variety of challenges.
CSM Magazine
JULY 16, 2020
Front-end sales – train the latest AI tools to answer the most common questions quickly then maximise their ability to use critical customer data to offer personalised recommendations on policies and pricing. Also remember that AI tools thrive on good data so build a bank of reliable data that is up-to-date and above all, relevant.
Vistio
OCTOBER 5, 2021
But over time, I moved into banking technology, I rose up the ranks and I ended up running all of the trading technology for a big French bank. And then after that job, I ran European technology for an American bank. I don’t want to get up early and go to the bank every morning.
Expert insights. Personalized for you.
94 
Let's personalize your content