Remove Analytics Remove APIs Remove Customer Experience Remove Transportation
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What Is CPaaS? Communication Platform as a Service Explained

JustCall

It is a cloud-based model of delivery that lets the user add video, messaging, and voice features to their existing software using the APIs. It uses the communication Application Programming Interface (APIs) to connect with existing apps and software. APIs these two servers to interact efficiently. Call Analytics.

APIs 52
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Deploy self-service question answering with the QnABot on AWS solution powered by Amazon Lex with Amazon Kendra and large language models

AWS Machine Learning

QnABot allows you to quickly deploy self-service conversational AI into your contact center, websites, and social media channels, reducing costs, shortening hold times, and improving customer experience and brand sentiment. Review your options from the qnabot-on-aws-plugin-samples repository README. Search string: "Is it fast?

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Generative AI and multi-modal agents in AWS: The key to unlocking new value in financial markets

AWS Machine Learning

The key components of the technical architecture are as follows: Data storage and analytics – The quarterly financial earning recordings as audio files, financial annual reports as PDF files, and S&P stock data as CSV files are hosted on Amazon Simple Storage Service (Amazon S3). Data exploration on stock data is done using Athena.

Marketing 102
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Local Motor’s Self-Driving Vehicle Taps the Power of IBM Watson

Natalie Petouhof

It is enabling the natural interaction with the vehicle via the cloud-based cognitive computing capability of IBM Watson IoT to analyze and learn from high volumes of transportation data produced by more than 30 sensors embedded throughout the vehicle. The platform leverages four Watson developer APIs: Speech to Text.

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Transform Your Business with a Virtual Call Center Solution

JustCall

Centralizing And Democratizing Customer Data to Enable Better Coordination between Virtual Call Center Agents Intra-organization coordination is extremely important, as the same Invoca survey mentioned above revealed that 53% of the consumers needed to repeat the same set of information to different call center agents to get their query resolved!

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Sabio Group Unveils ‘Sabio Console’ – It’s New AI-Powered Customer Experience (CX) Platform

CSM Magazine

Sabio Group, the digital customer experience (CX) transformation specialist, is launching a new AI-powered platform aimed at simplifying the management of customer interactions across multiple channels. “That’s where Sabio Console flourishes and has been designed with flexibility and scale in mind.

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Advanced RAG patterns on Amazon SageMaker

AWS Machine Learning

medium instance to demonstrate deploying LLMs via SageMaker JumpStart, which can be accessed through a SageMaker-generated API endpoint. You can request service quota increases through the console, AWS Command Line Interface (AWS CLI), or API to allow access to those additional resources. We use an ml.t3.medium