Remove Analytics Remove APIs Remove Big data Remove SaaS
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Dr. Natalie’s Research Agenda and Published Research

Natalie Petouhof

Digital Transformation: Customer Engagement, CRM, Innovation, Customer Experience, Customer Service, The Cloud and Analytics. • ROI Of Customer Service & Customer Experience. • Natalie’s completed and published research and soon to be published content! Customer Experience IOT in the Automotive Industry-Upcoming. **.

CRM 40
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Architect defense-in-depth security for generative AI applications using the OWASP Top 10 for LLMs

AWS Machine Learning

Define strict data ingress and egress rules to help protect against manipulation and exfiltration using VPCs with AWS Network Firewall policies. With Security Lake, you can get a more complete understanding of your security data across your entire organization. Ram Vittal is a Principal ML Solutions Architect at AWS.

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How SaaS Software Can Help Sync Your Sales & Support Teams

aircall

SaaS software, also known as cloud-based software, has now gone mainstream, making it easy for teams to leverage all the software programs they need to work collaboratively, wherever they are. Let’s look specifically at how SaaS software can help sync your sales and support teams so they work together in perfect harmony.

SaaS 62
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How Vericast optimized feature engineering using Amazon SageMaker Processing

AWS Machine Learning

Furthermore, SageMaker Processing provides an API interface for running, monitoring, and evaluating the workload. About the Authors Anthony McClure is a Senior Partner Solutions Architect with the AWS SaaS Factory team. He has extensive experience in Big Data Analytics, Distributed Computing, and Natural Language Processing.

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Why Behavioural Data and Behavioural Analytics Have Become the Secret Ingredient for Product Led Growth!

SmartKarrot

SaaS businesses, more than any other, is dependent on the customer. When companies discovered this and User Interface (UI) and Customer Experience (CX) overtook other measures of SaaS success, the way business is done shifted from market oriented one to a product led one. Enter the SaaS dragon – data.

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Why Access to Customer Data is Essential for Sales Performance

aircall

With all the available customer data companies have at their disposal to enhance the performance of customer service, sales, and marketing efforts, a remarkable 73% of companies still do not use it effectively. And out of those who do practise data collection, only 12% analyze it. Best Practices of Customer Data Management.

Sales 62
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Top 20 SaaS Companies in Brazil

SmartKarrot

Brazil’s SaaS landscape is bustling, thanks to the number of innovative startups that entered the horizon in recent years. In an attempt to know more about the SaaS environment in Brazil, we have researched the best SaaS companies in Brazil and came up with a list of 20 SaaS companies in Brazil. Founded in: 2012.

SaaS 10