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Enterprise Contact Center Solutions: A Game Changer

NobelBiz

Feature Set Offer a comprehensive suite of advanced features, including omnichannel routing, advanced IVR systems, workforce management tools, CRM integration, reporting, and analytics capabilities. The NobelBiz reporting and analytics tools provide valuable insights into customer interactions, agent performance, and operational efficiency.

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Build taxonomy-based contextual targeting using AWS Media Intelligence and Hugging Face BERT

AWS Machine Learning

Managed AI services such as Amazon Rekognition , Amazon Transcribe , Amazon Comprehend , and Amazon Textract make these ML techniques accessible using API calls. The Amazon Rekognition object label API detects labels in images. The Amazon Rekognition object label API detects labels in images.

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Machine Learning with MATLAB and Amazon SageMaker

AWS Machine Learning

It’s heavily used in many industries such as automotive, aerospace, communication, and manufacturing. It can also be used as a standard REST API if deployed together with an AWS Lambda function and API gateway, which can be integrated with any web applications. Outside of work, he enjoys running, playing tennis and cooking.

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Call Tracking: Where Phone Calls Enhance Digital Marketing and Service

DMG Consulting

DMG defines call tracking as “software and analytics that is used to capture inbound call activity to determine the effectiveness of online (e.g., Inbound call tracking solutions integrate with digital analytics and digital advertising tools to include offline conversion in overall funnels. What is Call Tracking? and offline (e.g.,

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Face-off Probability, part of NHL Edge IQ: Predicting face-off winners in real time during televised games

AWS Machine Learning

The second important component of the architecture is Amazon Kinesis Data Analytics for Apache Flink. Kinesis Data Analytics provides the underlying infrastructure for your Apache Flink applications. NHL Edge IQ, powered by AWS, is bringing fans closer to the action with advanced analytics and new ML stats.

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Local Motor’s Self-Driving Vehicle Taps the Power of IBM Watson

Natalie Petouhof

The electric vehicle is equipped with some of the world’s most advanced vehicle technology, including IBM Watson Internet of Things (IoT) for Automotive. The platform leverages four Watson developer APIs: Speech to Text. ” Having worked in the automotive industry in Detroit, it’s exciting to see new develops like this.

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Automate caption creation and search for images at enterprise scale using generative AI and Amazon Kendra

AWS Machine Learning

With AI-powered tools and analytics, it has become easier than ever to build not just one story but customized stories to appear to end-users’ unique tastes and sensibilities. After ingestion, images can be searched via the Amazon Kendra search console, API, or SDK. This is where image-to-text models can be a game changer.