AWS Machine Learning

MARCH 29, 2024

The integration of Amazon Lex with Talkdesk cloud contact center is inspired by WaFd Bank (WaFd)’s digital innovation journey to enhance customer experience. For example, the following figure shows screenshots of a chatbot transitioning a customer to a live agent chat (courtesy of WaFd Bank).

Cloud contact 99

Cloud contact Chatbots Contact Center APIs 99

AWS Machine Learning

FEBRUARY 6, 2023

The benefits of Amazon Lex and Talkdesk CX Cloud are exemplified by WaFd Bank , a full-service commercial US bank in 200 locations and managing $20 billion in assets. The bank has invested in a digital transformation of its contact center to provide exceptional service to its clients.

Cloud contact 72

Cloud contact Self service Contact Center Virtual Agent 72

AWS Machine Learning

OCTOBER 31, 2023

Enterprise Resource Planning (ERP) systems are used by companies to manage several business functions such as accounting, sales or order management in one system. In particular, they are routinely used to store information related to customer accounts. n Question : {question}?

Healthcare 107

Healthcare APIs Engineering Accountability 107

ChurnZero

MARCH 18, 2022

Speaker: Dave Kellogg , Principal, Dave Kellogg Consulting. But I don’t want to disincentivize my best CSMs from taking the hardest accounts. Their report shares the results from a survey of private SaaS companies which KBCM Technology Group’s software investment banking team conducted in June and July 2021. Q&A recap.

SaaS 98

SaaS Metrics Enterprise Surveys 98

AWS Machine Learning

MAY 24, 2023

The following video highlights the dialogue-guided IDP system by processing an article authored by the Federal Reserve Board of Governors , discussing the collapse of Silicon Valley Bank in March 2023. A key advantage of local LLM deployment lies in its ability to enhance data security without submitting data outside to third-party APIs.

Banking 79

Banking APIs Engineering Accountability 79

AWS Machine Learning

JUNE 23, 2023

An AWS account with admin access. A Snowflake Enterprise Account in your preferred AWS Region with ACCOUNTADMIN access. Prior to joining AWS, Hariharan was a product architect, core banking implementation specialist, and developer, and worked with BFSI organizations for over 11 years. print(response['Body'].read().decode())

Engineering 81

Engineering Enterprise Analytics Metrics 81

Pointillist

JULY 25, 2018

Estimate project duration by speaking with the vendors you have shortlisted and any industry consultants/analysts who may be advising you. Pointillist can handle data in all forms, whether it is in tables, excel files, server logs, or 3rd party APIs. 3rd Party APIs: Pointillist has a large number of connectors using 3rd party APIs.

Analytics 43

Analytics Metrics Government Journey mapping 43