This Call Center Reduced Abandon Rates by 62%
Fonolo
NOVEMBER 8, 2017
Read the success story to learn how they reduced abandon rates by 62% , alleviated caller frustration, and increased agent morale. What’s Inside: Lower Abandon Rate. eBook: The ROI of Call-Backs for Your Call Center. If hold time is unavoidable, the next best thing to do is offer a call-back.
Let's personalize your content