A Positive Customer Experience by Tailoring Communications
DECEMBER 5, 2018
Konstantin Selgitski, Chief Marketing Officer at Apifonica explores how to make it easier for customers to get what they want, when they want and to ensure a positive customer experience. By 2028, recent research forecasts that 70-80% of online purchases will be made using mobile devices. Forrester Research has highlighted that customers in every sector are demanding faster service, anywhere, at any time. Great customer service and long-term business success.