Boosting Your Customer Support: Human-Operated Live Chat vs Chatbots
Kayako
MARCH 7, 2019
billion in 2025. It’s a must for businesses that operate in a number of specific industries such as healthcare, travel, and insurance,” says Chelsea Ann Dowdell, a blogger from RewardedEssays. For example, Statista reported that the size of the chatbot market worldwide in 2016 was worth about $190.8
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