Vistio
MARCH 7, 2024
Here at Vistio, we’re proud to announce that ServiceSim has secured a finalist spot in the Contact Center Solution category at the 18th annual Stevie Awards in Las Vegas in April. It’s amazing to see how far ServiceSim has come since we launched it in September.
NobelBiz
FEBRUARY 13, 2024
The call center industry has been changing faster than ever, due to technological breakthroughs and constantly evolving customer demands. In 2024, businesses have the crucial responsibility of understanding and adopting the latest technology trends in customer service.
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CSM Magazine
MAY 15, 2024
The partnership allows enterprises to enhance their existing Avaya solutions with digital, automation, AI, and analytics capabilities without the need for migration, resulting in faster transformative outcomes with lower costs and reduced operational risks.
Zappix
APRIL 17, 2024
BURLINGTON, MASSACHUSETTS, UNITED STATES, April 17, 2024 / EINPresswire.com / — Zappix and GTS have launched their advanced Customer Engagement Solutions and Call Center Operational Enhancements for North American enterprises and government clients, marking a significant step forward in customer service and operational efficiency.
CSM Magazine
OCTOBER 7, 2021
Empirix , an Infovista company and leader in contact center testing and experience assurance, has announced a major expansion of its partner strategy that aims to transform the business to a 90%+ channel centric vendor within 5 years. billion by 2024 at Compound Annual Growth Rate (CAGR) of 29%.
Cisco - Contact Center
FEBRUARY 1, 2021
Regardless of the source of the idea, in our upcoming February 3 rd webinar I’m going to help transport attendees ahead into 2024 by sharing how the realities of the last 12 months have changed the trajectory of contact center investment in a significant way. Webex Contact Center [Solution webpage].
Hodusoft
FEBRUARY 16, 2022
A Gartner survey suggests 30% of organizations will shift their on-premise contact center operations to remote by 2024. Industry leaders like Hodusoft have one of the best contact center solutions in the industry to help you seamlessly manage your hybrid team. Auto dialer.
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