REVE Chat Blog

MARCH 11, 2020

Key live chat statistics for 2020. Integrating your live chat in your SaaS app helps to provide in-app support and retain customers with your business. For better understanding, we have compiled a set of live chat statistics that will help you to use online chat stats across different business functions.

Chatbots 64

Chatbots Real estate Sales Finance 64

ChurnZero

OCTOBER 22, 2020

The role of Customer Success in keeping SaaS companies alive is too substantial to wing it by relying on a homegrown solution that accounts for a fraction of an outsourced product’s functionality. At minimum, you should monitor products to make sure you meet evolving industry standards.)

CRM 59

CRM Customer retention Technology Best practices 59

SmartKarrot

APRIL 14, 2020

SaaS data security and privacy is no different. Some are important for service-based industries, some for SAAS based cloud product/services, while some for healthcare and some for organizations working with data from EU or storing data of users from EU. GDPR Implications for SaaS. Under the GDPR, both SaaS customers (i.e.,

SaaS 10

SaaS Healthcare Personalization industry standards 10

SmartKarrot

APRIL 14, 2020

SaaS data security and privacy is no different. Some are important for service-based industries, some for SAAS based cloud product/services, while some for healthcare and some for organizations working with data from EU or storing data of users from EU. GDPR Implications for SaaS. Under the GDPR, both SaaS customers (i.e.,

SaaS 10

SaaS Healthcare Personalization industry standards 10

Lumoa

MARCH 20, 2018

According to Accenture , 85% of customer interactions will be managed with AI by 2020. Compare your score to industry standards (by region, country, industry). Often, we relate the onboarding with SaaS companies, when talking about onboarding, but it's not a necessity. Calculate the perfect score for your company.

Customer Experience 114

Customer Experience B2C Journey mapping B2B 114

Lumoa

MARCH 20, 2018

According to Accenture , 85% of customer interactions will be managed with AI by 2020. Compare your score to industry standards (by region, country, industry). Often, we relate the onboarding with SaaS companies, when talking about onboarding, but it's not a necessity. Calculate the perfect score for your company.

Customer Experience 64

Customer Experience Journey mapping B2C B2B 64