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8 Powerful Customer Experience Bloggers You Need to Watch in 2018

Fonolo

In 2018, companies, platforms, and users alike are keeping an even closer eye on privacy and, importantly, verified, trusted, and accurate content. Bliss is a fitting last name for the Founder and CEO of CustomerBliss , which focuses on improving the lives of customers in any industry.

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Call Center, Contact Center and Customer Experience Events – May 2018

Taylor Reach Group

With that, here are some of the events taking place in May 2018 (in chronological order) with direct links to each event: CX 18 - May 1-4, Nashville, TN. And learn more about exciting new technology that’s revolutionizing customer experience. ODSC East 2018 is one of the largest applied data science conferences in the world.

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Recorded Customer Success Webinar: 5 Strategies of Top Performing Customer Success Teams

ClientSuccess

ClientSuccess hosted Jamey Jeff, Managing Director of Customer Success Solutions of Coastal Cloud , for this month’s customer success webinar series: 5 Standout Strategies of Top Performing Customer Success Teams. These 5 standout strategies are backed by data and research found in the 2018 Customer Success Industry Report.

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2019 Contact Center Conferences

VHT

School is back in session, fall is approaching and Q4 of 2018 is almost upon us. CCW: Customer Contact Week – Austin, TX – Dates TBD. This conference is known to drive attendees’ motivation through intimate working sessions, amazing case studies and informative tours. Can you believe it? Website: [link].

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Highlights from TSW Las Vegas 2019

Squelch

We were grateful for the opportunity to ask questions about the challenges facing their customer support and success teams and show how the Squelch customer experience optimization solution might be able to help. What has fundamentally changed in the industry is how much we care that the customer achieves their business outcome.