Natalie Petouhof

JANUARY 19, 2016

Tweet I’m here with my colleagues, Holger Mueller @holgermu and Doug Henschen @ DHenschen , covering the #OracleCloud Summit 2016 in NYC at the Waldorf Astoria @ WaldorfNYC. Future of B2C and B2B : If #oraclecloud could measure TV ads, it could put end to guessing how much money and where to spend money on TV ads.

B2B 60

B2B SaaS B2C Advertising 60

CSM Magazine

JUNE 16, 2021

Gone are the days where high-quality customer experience (CX) was the exclusive purview of B2C. In today’s rapidly digitizing marketplace, brand perception hangs largely on the ability to offer customers a convenient, effortless use of products and services – in the B2B space as much as B2C. Gal’s Bio.

Enterprise 52

Enterprise B2C B2B SaaS 52

Natalie Petouhof

JANUARY 5, 2016

So yes, lot’s of it and the key is how to use it to make a customer experience – whether B2C or B2B – better. So in short, CES 2016 is about everything that can be connected will be connected. More like huge, vast, gigantic, massive, colossal, and maybe even titanic amounts of data. But will all that data help?

Big data 40

Big data B2C B2B Technology 40

JivoChat

MARCH 20, 2022

billion, while in 2016 it was 1.66 B2C, B2B, SaaS (software as a service), physical products, services? At your website, you can use web analytics tools to assess its performance by checking the conversion rate, bounce rate, average time spent per session, exit pages, most clicked areas at each page, and much more. .

Marketing 75

Marketing Sales B2C B2B 75

JustCall

APRIL 13, 2020

Optimize Website User Experience with CTAs, Web Analytics and Chatbots. Use Google Analytics for this. ” This will depend on whom you’re selling to (B2C to enterprise), and what you’re selling. Use Call Monitoring and Analytics . Tap into the power of your business website. ” 17.

Sales 98

Sales CRM Analytics Chatbots 98

Natalie Petouhof

APRIL 4, 2016

Their B2B and B2C commerce applications include an Omni-Channel Offering, Product Content Management (also known as Master Data Management or Product Information Management), Order Management , hybris Marketing Conversion , and powerful search and merchandising. Wider range of services– extension into new service areas.

CRM 40

CRM B2C B2B Marketing 40

C3Centricity

AUGUST 17, 2020

According to a Forrester report, 44% of B2C marketers are using big data and analytics to improve responsiveness to customer interactions. A 2016 Spencer Stuart survey shows data analysis and insights are one of the three main areas where CMOs need the most development as a leader. Source ).

Customer centricity 63

Customer centricity Big data Airlines Marketing 63