Beyond Philosophy

JULY 12, 2016

For the past two decades, it has been the analytical foundation used by many organizations to assess the health of their company. Beyond Philosophy provide consulting, specialised research & training from our Global Headquarters in Tampa, Florida, USA.

Employee engagement 170

Employee engagement Consulting Consulting Metrics 170

Callminer

FEBRUARY 21, 2018

One common mistake I see from call centers that I have consulted with over the last year is…”. A few years ago, when we were making our transition to call tracking, a big thing we looked for when comparing software was the ability to integrate directly with Google Analytics. Mihai Corbuleac. csITsupport. Scott Sachs.

call center software 210

call center software Call Center Contact Center Analytics 210

Altivon

SEPTEMBER 28, 2017

He then introduced our keynote for the Webinar, Subject Matter Expert Steve Leaden, President of Leaden Associates, an independent Communications and IT consulting firm. Leaden presented contact center optimization in three phases—the latest of which began in 2006. Contact Center Optimization.

Healthcare 40

Healthcare Contact Center Chief Customer Officer Multi-channel support 40

Livepro

JULY 17, 2018

Topic: ‘Using Analytics to improve Customer Experience’. Samantha’s previous role as Senior Professional Services Consultant at Panviva Australia, saw engagements with Contact Centre customers and project management groups including Westpac, Vic Roads, HBF, Medibank, ANZ, Foxtel and AHM. KEYNOTE SPEAKER SYDNEY 30th AUGUST 2018.

Transportation 40

Transportation Government Multichannel Consulting 40

Beyond Philosophy

NOVEMBER 9, 2023

Statistic #1: Gallup Analytics says companies that apply the principles of behavioral economics can outperform their competition by 85% in sales growth and more than 25% in gross margins. Statistic #6: The ACSI is at its lowest point since 2006. I agree with this one, and it’s an area I have discussed before. Click here.

Customer retention 195

Customer retention Sales Consulting Consulting 195

Natalie Petouhof

MARCH 6, 2017

An early champion of online video who was instrumental in Google’s 2006 acquisition of YouTube, Susan now oversees YouTube’s content and business operations, engineering and product development. Earlier, he worked as a management consultant for McKinsey & Company. Check out the website for more… Susan Wojcicki is C.E.O.

Finance 40

Finance Engineering Advertising Entertainment 40

AWS Machine Learning

JULY 14, 2022

Through model monitoring, model explainability, analytics, and bias detection, Fiddler provides your company with an easy-to-use single pane of glass to ensure your models are behaving as they should. Danny is long tenured in the analytics and ML space, running presales and post-sales teams for startups like Endeca and Incorta.

Enterprise 75

Enterprise Engineering Analytics Big data 75