Beyond Philosophy
JUNE 16, 2022
We undertook this customer survey every year, and then ignored it—every year. Sure, we’d have a conversation about the survey results, including complaints, but we never did anything about what the survey told us. Educate your organization. It drove me mad. What can we do to help her turn things around?
Certified Languages International
MAY 13, 2021
And a 2015 survey found that fewer Latinx and Black households had access to a computer and the internet compared to Asian and white households. . In a 2005 analysis , transportation challenges prevented around 3.6 Transportation. million people in the U.S. This is fundamental to understanding who your patient population is.
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Branch Mesenger
OCTOBER 2, 2018
According to a recent survey, 14 percent were putting savings towards base salaries. ??Read education, with Harvard Business School reporting its biggest drop in applicants since 2005. Despite U.S. Instead, corporations are investing more in staff training instead of wage increases. World's Most Valuable Startup.
Kayako
OCTOBER 29, 2015
A particular blog that went viral in 2005 was a more extreme example of outsourcing by AJ Jacobs, editor-at-large in Esquire. A 2011 American Express survey indicated more than two in five customers will tell people about a good experience, but three in five tell people about a poor experience.
C Space
JULY 7, 2020
According to Gartner’s Annual CMO Spend Survey 2020 , “CMOs dismiss economic pessimism, as 73% expect COVID-19’s near-term negative impacts to be short-lived.” In fact, the majority of CMOs responding to this year’s survey believe the post-COVID-19 economic curve will be V-shaped.
Callminer
AUGUST 1, 2017
Higher Ed Growth (HEG) is a full-service marketing agency specializing in post-secondary education. HEG uses proprietary technology, like EduMaximizer, to deliver targeted enrollment leads to for-profit and nonprofit education clients. According to the Deloitte survey , it takes about $12k to replace an average call center agent.
inmoment
MARCH 9, 2020
Even worse, our self-service world assumes customers can independently follow instructions and complete tasks — despite huge variations in intellect, education, health and wealth. While standing on that line, Delta pushes Jessica a survey asking for feedback about today’s trip. Where should she begin her story?
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