2005 Benchmark Education Surveys 
Comm100
FEBRUARY 6, 2018
Let’s start by exploring what people can help you create an effective knowledge base to inform and educate customers or agents alike. Free Download] Live Chat Benchmark Report 2018. The latest version of live chat benchmark report is based on real world data and with suggestions from customer service experts.
Callminer
AUGUST 1, 2017
Higher Ed Growth (HEG) is a full-service marketing agency specializing in post-secondary education. HEG uses proprietary technology, like EduMaximizer, to deliver targeted enrollment leads to for-profit and nonprofit education clients. According to the Deloitte survey , it takes about $12k to replace an average call center agent.
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