What’s Next For Contact Centres That Moved to the Cloud During the Pandemic?
CSM Magazine
MAY 17, 2021
The global pandemic has accelerated digital transformation and ushered in a Cloud-Smart Era. Tom Goodmanson, CEO at Calabrio, reveals recent research results and shares ideas on how to harness the next level of strategic potential for new and existing cloud-based contact centres. . Seeing is believing.
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