resources articles an-overview-of-my-new-book 
ShepHyken
DECEMBER 6, 2021
Each week I read many customer service and customer experience articles from various resources. Here are my top five picks from last week. I have added my comment about each article and would like to hear what you think too. 3 Ways to Move From Customer Service to Customer Care by Patrick McCullough.
Toister Performance Solutions
SEPTEMBER 22, 2022
While ADHD is still very present in my life today, I've learned some techniques that have helped me thrive. Getting outside is one of the best ways to recharge my brain and restore my ability to focus. For example, my vision is "Your Service Culture Guide." Customer service is hard. Coworkers constantly interrupt.
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Babelforce
NOVEMBER 18, 2021
For me, it was when my Kindle broke. But within minutes of logging on, the agent had promised to ship me a new device with no questions asked. That was a big win for me, as my new Kindle arrived in the post a few days later for no extra cost. But Amazon benefited too – I’ve since spent hundreds of dollars on books.
ChurnZero
DECEMBER 28, 2021
A quick search of “y2k aesthetic” will litter your browser with articles on how to actually wear y2k fashion the right way. Top 10 Articles from 2021. It’s the end of the year which means it’s once again time for roundups of the most popular trends from the past 365 days. Leading the way, Google released their Year in Search for 2021.
AWS Machine Learning
SEPTEMBER 16, 2022
Overview of solution. In a static page, the content is contained within the page and changes only when a new version of the page is published. In a static page, the content is contained within the page and changes only when a new version of the page is published. The location on the page the sentence appears.
ChurnZero
JULY 12, 2019
And I’m not only talking about desired outcome churn or low trial-to-paid conversion rate that occurs when new users abandon your platform before turning into customers. One of the main differences between the old and the new economy is the fact that companies are required to design for value, not for profit or efficiency.
C3Centricity
JUNE 28, 2018
Despite the short lifespan of a CMO, it’s not all bad news. It is therefore important that a new CMO quickly makes an impact. Another piece of good news for the head of the marketing function is that being on the executive board they have access to resources. Why is this? The Opportunities. The Challenges.
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