Hodusoft
APRIL 17, 2024
That’s nothing but auto attendant, a technology that revolutionized the way organizations and other professional entities handle massive volumes of incoming calls. As per a study conducted by the Aberdeen Group, auto attendant technology can reduce customer service costs by up to 30 percent. What is an Auto Attendant?
Real Blue Sky
MARCH 6, 2023
This blog post is not about the technological transformation of the call center into the modern contact center. Customer operations leadership, training, quality, recruiting, workforce management, technology, and other related areas of direct support for customer operations may also be shared, resulting in additional cost reductions.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
IdeasUnlimited
JANUARY 11, 2021
The company has established itself as an experienced global 24/7 support services provider in a variety of industries such as e-commerce, real estate, medical, construction, retail, technology, and more. In 2019, IdeasUnlimited was awarded the top Houston company for call center and business support services by Clutch.
IdeasUnlimited
JANUARY 11, 2021
The company has established itself as an experienced global 24/7 support services provider in a variety of industries such as e-commerce, real estate, medical, construction, retail, technology, and more. In 2019, IdeasUnlimited was awarded the top Houston company for call center and business support services by Clutch.
TechSee
FEBRUARY 12, 2018
This year’s MWC promises to be a huge event, with 2,300+ exhibitors presenting the latest and greatest in mobile technology to 108,000+ attendees from 208 countries. We’ve narrowed down the 5 key customer service technology trends to watch out for in 2018. Immersive Technologies. 360-degree view of your customer. Mantis Vision.
TechSee
FEBRUARY 12, 2018
This year’s MWC promises to be a huge event, with 2,300+ exhibitors presenting the latest and greatest in mobile technology to 108,000+ attendees from 208 countries. We’ve narrowed down the 5 key customer service technology trends to watch out for in 2018. Immersive Technologies. 360-degree view of your customer. Mantis Vision.
Callminer
AUGUST 1, 2017
Rachel Ivers worked as an Inside Sales Representative for 8z Real Estate for one and a half years. She also worked for zavvie, a real estate marketing startup. Additionally, she works at the CU Boulder Real Estate Center. So much of contact center efficiency hinges on using the right technology.
Expert insights. Personalized for you.
52 
Let's personalize your content