ShepHyken

JULY 1, 2016

Some ideas for fostering the line of communication for your employees are: Focus on personal awareness and understanding. Continually ask questions that allow them to express their unique strengths and their personal goals within the company. Create training programs and professional development workshops.

Brand ambassadors 215

Brand ambassadors Construction Morale Feedback 215

Russel Lolacher

OCTOBER 16, 2022

In this episode of Relationships at Work, Russel chats with productivity expert and author Mike Vardy on our relationship with time management in the workplace and how we can look at it differently. Why “time management” is the wrong term. The trial and error of time management personalization.

Time management 98

Time management Management Personalization Government 98

JustCall

MARCH 9, 2023

It can take many forms, including phone, email, live chat, and in-person support. The goal of customer service is to address the needs and concerns of customers in a timely and effective manner, ensure customer satisfaction and loyalty, and drive company success with consistently positive service.

Customer Service 40

Customer Service Construction Feedback Personalization 40

NobelBiz

JUNE 19, 2023

Harnessing the power of real-time monitoring in call centers is like having a crystal ball that reveals customer needs and preferences in the moment, enabling personalized interactions that leave a lasting impression. Analyzing calls and identifying patterns helps deliver personalized customer service.

Call Center 52

Call Center Coaching Contact Center Metrics 52

ClearAction

OCTOBER 25, 2022

While technologies and data management can improve consistency and minimize many issues, you still depend upon people to set parameters, inputs and outputs. In fact, technology deployment requires full-time management. This course is delivered live remotely or in-person, with accompanying online resources. Learn More.

Journey mapping 71

Journey mapping Customer centricity Accountability Metrics 71

Comm100

JUNE 30, 2016

The course by eLearning company, GlobalMindset, is offered through Latitude U , the self-proclaimed, “first completely open on-line e-Learning community where any person or organization can share, sell, or acquire learning and knowledge.” Delivery: Online. Customer Service 101 by Universal Class. Cost: $50-$75. Duration: 6 months.

Customer Service 58

Customer Service Banking Education Scripts 58

customer sure

DECEMBER 9, 2014

They’ve received so many personal responses to their mission, they had to dedicate a whole section of their website to publishing these stories. #2 Online spaces can be systematically designed to suggest a company’s personality or beliefs. In fact, Mike says they had a hard time managing all the attention for a while.

Feedback 104

Feedback Construction Personalization Time management 104