Clarabridge

MARCH 1, 2017

As usual, C3 will feature a healthy mix of hands-on workshops, motivating keynotes, and in-depth presentations. Attendees can choose among a variety of different types of sessions: Targeted workshops to answer your specific questions. Discussions of case studies that show the strategic value of customer experience management.

Strategic Value 49

Strategic Value Marketing Technology Customer Experience 49

Clarabridge

MARCH 1, 2017

As usual, C3 will feature a healthy mix of hands-on workshops, motivating keynotes, and in-depth presentations. Attendees can choose among a variety of different types of sessions: Targeted workshops to answer your specific questions. Discussions of case studies that show the strategic value of customer experience management.

Strategic Value 40

Strategic Value Marketing Technology Customer Experience 40

Clarabridge

MARCH 1, 2017

As usual, C3 will feature a healthy mix of hands-on workshops, motivating keynotes, and in-depth presentations. Attendees can choose among a variety of different types of sessions: Targeted workshops to answer your specific questions. Discussions of case studies that show the strategic value of customer experience management.

Strategic Value 40

Strategic Value Marketing Technology Customer Experience 40

Monet Software

MARCH 26, 2020

With contact center cloud migration in steady growth, about half the North American market is in the cloud with a steady upward trend over the past five years. We offer a process and model optimization workshop that will help you to envision your processes in their future state.

Coaching 71

Coaching outsourcing Strategic Value Enterprise 71

ClearAction

DECEMBER 5, 2023

Apply this to every product upgrade, new product, new market, new business model (pricing, warranty, financing, discount policy, etc.), When I led companywide customer experience transformation, we conducted our annual customer relationship survey with the findings available 3-4 months before strategic planning began.

Metrics 62

Metrics Chief Customer Officer Customer retention Strategic Value 62

Integrity Solutions

MAY 24, 2023

This is the million-dollar question on the minds of leaders across industries today – particularly as new competitors enter and disrupt existing markets and the selling environment grows increasingly complex. The market hadn’t changed. SalesTraining programs. All of a sudden, his results had begun to slide.

Sales 52

Sales Coaching Accountability Personalization 52

ClearAction

OCTOBER 10, 2017

In my 2015 Customer Experience Transformation talk show with Eric Wansong, VMware’s Vice President of Customer Advocacy, he explained how his team adds strategic value across all company departments. .” Take a page from VMware’s playbook. “This job and this organization is a privilege.

B2B 83

B2B Customer Experience Customer advocacy Best practices 83