Global Response

NOVEMBER 6, 2023

While only relevant for healthcare centers and other organizations that manage or store customer health data, HIPAA (Health Insurance Portability and Accountability Act) ensures that private health data stays private and secure. Telemarketing Sales Rule (TSR). HIPAA compliance.

Call Center 62

Call Center outsourcing Telemarketing Healthcare 62

Global Response

DECEMBER 21, 2022

How Quality Assurance Can Help Increase Sales Whether or not your call center focuses on outbound sales and marketing, a good QA process can directly impact sales and drive improvement for your bottom line. FinTech, banking, healthcare, transportation, etc.) Of course—it’s never too late!

Call Center 62

Call Center Outbound sales Feedback Best practices 62

Hero Digital

APRIL 15, 2020

For example, if you lead with a message about how well your solution works in hospitals, the content you’re driving to needs to be primarily about the healthcare vertical. On the other hand, avoid over-customizing your messages if you don’t have the content to back that messaging up. Create the customer experience that no one else will.

B2B 52

B2B Accountability Marketing Sales 52

Callminer

OCTOBER 22, 2019

Compassion should be one of the most important considerations when looking for healthcare call center companies. When patients reach out to their healthcare providers, it is critical that they connect with a compassionate voice who can provide comfort and guidance. Low Volume Inbound or Outbound. High Value Inbound Support.

Best practices 203

Best practices Call Center outsourcing Contact Center 203