Vistio
MARCH 7, 2024
We now have it live in 12 clients including two top tolling agencies, one of the largest utilities, and in healthcare, insurance, outbound sales, and retail, among others.”—Gregg “It’s amazing to see how far ServiceSim has come since we launched it in September.
Calltools
MARCH 6, 2024
Personalizes Sales Pitch Personalized sales pitches can make a huge difference when placing outbound sales calls. Luxury Sales Businesses selling high-end luxury items require a specific level of customer service to sell products. The result is less time asking for information, which enhances agent efficiency.
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SoliCall
JULY 4, 2021
For example, to control a pandemic you need to have enough data about the spread of the virus, variant, possible treatments, load on the healthcare system, amount of available medicine etc. Regardless if you are managing an army a pandemic or a call center comprehensive and accurate data is what you need to improve your performance.
Global Response
NOVEMBER 6, 2023
While only relevant for healthcare centers and other organizations that manage or store customer health data, HIPAA (Health Insurance Portability and Accountability Act) ensures that private health data stays private and secure. Telemarketing Sales Rule (TSR). HIPAA compliance.
Global Response
DECEMBER 21, 2022
How Quality Assurance Can Help Increase Sales Whether or not your call center focuses on outbound sales and marketing, a good QA process can directly impact sales and drive improvement for your bottom line. FinTech, banking, healthcare, transportation, etc.) Of course—it’s never too late!
Quality Contact Solutions
JULY 19, 2018
Here are a few examples of current B2B outbound, inbound and multi-channel call center client programs: Healthcare Industry Case Study. Program Type: Business to business sales. Contact types: Outbound calls, inbound calls, email contacts. Employees are segmented based on their skillset and strengths.
Outsource Consultants
OCTOBER 23, 2018
Healthcare. These agents can deliver inbound service that strengthens your customer relationships while also boosting revenue through outbound sales. Healthcare, medical, and pharmaceutical. Peruvian contact centers provide omnichannel services and are compliant with PCI, COPC – 2000, ISO 27001, and ISO 9001. E-commerce.
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