What Is Computer Telephony Integration (CTI)? An In-Depth Guide
Hodusoft
MAY 17, 2024
If you are in the call center or contact center industry, you must have come across the term at least once. CTI is a technology using which contact centers and call centers can integrate their telephony and business communication systems with their computer applications. What Is Computer Telephony Integration (CTI)? million by 2028.
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