Tenant Experience and Remote Support: How Property Management Organizations are Transforming Service
TechSee
SEPTEMBER 9, 2020
In fact, TechSee carried out a survey exploring changing attitudes to engineer visits in this new reality. x things by themselves with remote guidance than have an engineer visit indoors. The trouble is, they’re looking at equipment they can barely describe, while on the other end of the line, the agent is looking at a CRM.
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