NobelBiz
NOVEMBER 13, 2023
Brad Butler, Contact Center Software Consultant @NobelBiz How do you calculate the CLV? This results in increased customer retention and higher revenue potential. Employee Training and Engagement Employees are at the forefront of delivering a superior customer experience.
Amity
DECEMBER 5, 2018
Winning by Design is a premier provider of strategy consulting and coaching programs for SaaS Sales and Customer Success organizations. They are the leaders in SaaS Sales consulting and training, and have recently added Customer Success to their area of expertise. Are there a lot of consultants based in Toronto?
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Beyond Philosophy
APRIL 3, 2016
Even though the rate of expressed complaints is higher in the business-to-business world, the lost revenue potential of unexpressed (and, so, unresolved) complaints is significantly greater there because of the lifetime value of each customer. appeared first on Beyond Philosophy | CX Consultants | Customer Experience.
Beyond Philosophy
APRIL 3, 2016
Even though the rate of expressed complaints is higher in the business-to-business world, the lost revenue potential of unexpressed (and, so, unresolved) complaints is significantly greater there because of the lifetime value of each customer. appeared first on Beyond Philosophy | CX Consultants | Customer Experience.
Interactions
SEPTEMBER 8, 2023
We’ve got hundreds of millions of contact center conversation data that has trained Curo. What this really means for you is that you can hit the ground running with our AI because it’s designed for contact centers, faster to deploy into the market, and needs minimum training. The collaboration we have is consultative.
SmartKarrot
NOVEMBER 24, 2021
Hire, train, and retain a team of account managers. Work with the Talent Directors to scale their teams’ revenue by supporting commercial conversations. Create account plans for your portfolio of customers, with the aim to create genuine value and maximize revenue potential. Implementation of new modules with customers.
SmartKarrot
MAY 19, 2022
Client Training (facilitating educational programs) in sales and trading to support knowledge and advocacy of the MediaMath platform. Create account plans for your portfolio of customers, with the aim to create genuine value and maximize revenue potential.
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