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The 5 Best Genesys Alternatives for Your Business

aircall

Phone features Call quality and standard phone features are a must-have. Core call features should boost productivity and maintain the quality of your internal and external calls. Aircall’s customer-centric call center solution helps businesses create great customer experiences.

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5 Best Predictive Dialer Software in 2024 [In-Depth Review]

JustCall

Call transcripts and summaries : One of your high-value customers gave you extensive feedback on why your product or service fails to meet their needs. Instead of having agents scrawl hurried notes that are easy to misplace, get a predictive dialer that can automatically transcribe and summarize calls.

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Top 10 Aircall Alternatives & Competitors in 2023

JustCall

This article explores ten such Aircall alternatives leading the telephony and virtual call center space in 2023. Top 10 Alternatives to AirCall – Choose the Best Call Center Software for your Business JustCall CloudTalk Nextiva Twilio 8×8 Freshdesk Talkdesk Five9 RingCentral OpenPhone 1. 5 Capterra– 4.4/5

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Planning your sales career: How to land a top sales job?

JustCall

Proficiency in using CRM software and MS Office. Overseeing sales performance, identifying gaps and providing feedback for improvement. Instead, modern sales professionals are opting for virtual selling. Important tasks such as dialing contacts, feeding call information, and sending messases, can be automated.

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How to Choose a Small Business Phone System

aircall

VoIP phones are quickly becoming the preferred small business phone system , not only because they offer more features and functions, but because they enable remote work and virtual call center capabilities. All remote call agents need is a working internet connection , and perhaps, a headset. Availability. Architecture.

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Top 9 Talkdesk Alternatives & Competitors in 2023

JustCall

Automatic saving of customer details – Calls, texts, voicemails, etc. are automatically stored on the connected CRM, without the need for any manual intervention. Five9 Overview Five9 is a virtual call center with customer engagement functions like voice calls, email, chat, social, SMS, video, and so on.

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Improving Sales Efficiency With Data & Technology

aircall

Ollie Sharpe , Vice President of Revenue, EMEA, for SalesLoft said about data, “The lack of data in CRM hampers most businesses. I spent a few years as a sales leader, and my biggest pain point was getting the guys to fill in the CRM.” . Using cloud-based CRM and sales software programs.

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