ChurnZero

JULY 9, 2020

These SaaS companies offer comprehensive training programs, resources, and events to their customers and even the larger professional community. Celebrate (and Capitalize) on Success With Case Studies. As your customer base expands, it’s helpful to develop a system of qualifications for determining case study candidates.

SaaS 64

SaaS Marketing Upselling Chief Customer Officer 64

Nicereply

DECEMBER 7, 2022

Finally, providing ample moral support to new employees as they transition into their key roles is essential. This includes everything from training on your product or service to customer support materials like case studies and whitepapers to contact information for key stakeholders within your company.

SaaS 52

SaaS Morale Feedback Accountability 52

JustCall

APRIL 13, 2020

The celebrations channel is there to celebrate wins, big and small to keep the morale up even when working remotely!” Further, find out if there are any prospects downloading case studies or e-books. You can share case studies for illustrating how your clients are using your products to achieve their goals.

Sales 98

Sales CRM Analytics Chatbots 98

aircall

MARCH 27, 2017

For the purposes of illustrating this article, we’ll take the example of an SaaS company providing marketing automation services. You should also keep track of areas in which you excel; celebrating small victories is both great for morale and the first step to replicating them. Let’s call them For Instance Inc. For Instance Inc.

Journey mapping 82

Journey mapping Accountability Customer retention Morale 82