ChurnZero

JULY 9, 2020

These SaaS companies offer comprehensive training programs, resources, and events to their customers and even the larger professional community. We send registrants a survey with a topic list and create the agenda using the highest-voted ideas. Celebrate (and Capitalize) on Success With Case Studies.

SaaS 64

SaaS Marketing Upselling Chief Customer Officer 64

JustCall

APRIL 13, 2020

The celebrations channel is there to celebrate wins, big and small to keep the morale up even when working remotely!” Further, find out if there are any prospects downloading case studies or e-books. You can share case studies for illustrating how your clients are using your products to achieve their goals.

Sales 98

Sales CRM Chatbots Analytics 98

aircall

MARCH 27, 2017

For the purposes of illustrating this article, we’ll take the example of an SaaS company providing marketing automation services. You should also keep track of areas in which you excel; celebrating small victories is both great for morale and the first step to replicating them. Let’s call them For Instance Inc. For Instance Inc.

Journey mapping 82

Journey mapping Accountability Customer retention Morale 82