Call Center Pros

OCTOBER 29, 2018

BPO, or Business Process Outsourcing, is a very attractive business management solution. To answer the question, discover through this article the missions of a business process outsourcing and the benefits it offers for companies. However, the growing trend of IT outsourcing can bridge the gap.

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CSM Magazine

MARCH 20, 2024

His specialization in CX-driven customer care solutions for high-growth startups and SMEs provides invaluable insights for businesses aiming to elevate their customer service capabilities. Our profound industry knowledge, combined with our strategic alliances, positions us at the vanguard of the business process outsourcing sector.”

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Anexa BPO

SEPTEMBER 6, 2023

Employee Onboarding Survey: This is helpful in guiding the process for new hires. Employee Support Survey: Evaluates the quality and effectiveness of technical support and resources. Once patterns have been identified, a follow-up survey on unclear trends should be instituted.

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CSM Magazine

SEPTEMBER 29, 2022

Anticipates an additional 1,500 new jobs on the heels of major new business wins. KM 2 Solutions , a leader in nearshore business process outsourcing with contact centers across the Caribbean and Latin America, is pleased to announce further expansion to its Caribbean operations. About KM² Solutions.

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Skybridge

AUGUST 18, 2020

Accordingly, Business Process Outsourcing (BPO) has been growing in popularity. In almost every industry, businesses can now outsource non-core processes while they can focus more on the core business functions.

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Global Response

JANUARY 31, 2024

That’s precisely why so many companies are outsourcing tech support. Let’s look into the benefits and challenges of outsourcing remote work tech support to understand it better. But it’s easy to scale outsourced technical support services.

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Anexa BPO

SEPTEMBER 5, 2021

It has been proven that diverse teams have greater ability to predict consumer trends, and make better – and more dynamic – decisions. And here’s where BPO (business process outsourcing) companies can support those types of initiatives. Want to learn more? We’re Anexa – reach out today.

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