Nicereply

JANUARY 14, 2021

B2B marketers must now develop creative strategies to retain their customers even during the pandemic. Another great option to boost customer loyalty would be the use of packages to upsell more products and products after the buyer’s first purchase. And in such trying times, everything is uncertain.

Brand ambassadors 75

Brand ambassadors Customer retention Government Upselling 75

Totango

SEPTEMBER 20, 2022

Then we’ll look at the benefits of customer enablement and how it mutually supports sales enablement strategies. Finally, we’ll share five top strategies and best practices you can use to get the most out of your customer enablement efforts. Offering customized upsells geared toward customer needs and product usage patterns.

B2B 83

B2B SaaS Education Brand ambassadors 83

TMP Direct

OCTOBER 14, 2021

Any company’s employees can — and should — be its best advocates and brand ambassadors. One prong should be a more formal survey, such as the annual Great Place to Work survey. One prong should be a more formal survey, such as the annual Great Place to Work survey.

Brand ambassadors 52

Brand ambassadors Upselling Advertising Surveys 52

Fonolo

JULY 5, 2023

How they approach upselling opportunities Upselling is something that all your customer-facing employees should be doing — not just sales. Incorporating something like a super-bowl ad into your marketing strategy can quickly establish your brand as a big player, and by extension, make your brand appear more trustworthy.

Surveys 104

Surveys Brand ambassadors Sales Upselling 104

GetFeedback

AUGUST 16, 2018

CSAT surveys measure how customers feel about a specific interaction or experience. To conduct a CSAT survey, you ask: How would you rate your overall satisfaction with the service you received? Just add it to your survey, customize your question, and begin distributing CSAT surveys after support interactions.

Metrics 79

Metrics Customer Service Surveys Self service 79

JivoChat

APRIL 8, 2021

Engagement tools can improve the relationship between your brand and customers, as they enable you to go beyond business transactions to understand people’s emotional needs. In turn, that will encourage them to stick with your brand. Acquire Loyal Brand Ambassadors. Customer surveys. Source: SurveyMonkey.

Sales 52

Sales Chatbots Brand ambassadors Surveys 52

CustomerSuccessBox

NOVEMBER 23, 2021

What place for customer loyalty in your marketing strategy? Within the customer success mix of your company, it is essential to leave a place for an effective loyalty strategy. The two are of course complimentary and have their place in your overall marketing strategy. But what are the methods and the challenges of this loyalty?

Brand ambassadors 52

Brand ambassadors Upselling Construction Surveys 52