Totango

SEPTEMBER 20, 2022

Offering customized upsells geared toward customer needs and product usage patterns. Higher retention creates more opportunities for upsells and referrals, increasing revenue. Likewise, better customer outcomes promote more sales from customer renewals, upsells, and referrals. The post What is Customer Enablement?

B2B 83

B2B SaaS Education Brand ambassadors 83

Tethr

JULY 29, 2020

The most satisfied customers will be your best brand ambassadors. By diving deeper into the interactions that take place after the individual becomes a customer, enjoy greater rates of retention and more cross-sells/upsells as well as their loyalty. Request a demo today. Can you say free advertising?

Brand ambassadors 66

Brand ambassadors Upselling Advertising Sales 66

JivoChat

APRIL 8, 2021

Engagement tools can improve the relationship between your brand and customers, as they enable you to go beyond business transactions to understand people’s emotional needs. In turn, that will encourage them to stick with your brand. Acquire Loyal Brand Ambassadors. Key features: Chatbot widget. Group live chat.

Sales 52

Sales Chatbots Brand ambassadors Surveys 52

SmartKarrot

JULY 6, 2022

CSMs can confidently retain clients, encourage adoption to hasten value realization, and identify upsell opportunities thanks to automation and digital experience. As your customers become brand ambassadors for your business, this will help reduce the customer’s pain points and result in additional sales or revenue streams.

Chief Customer Officer 10

Chief Customer Officer Brand ambassadors Education Upselling 10

Talkdesk

FEBRUARY 5, 2021

They’ve made it clear that they are retailers’ biggest brand ambassadors. . Similarly, video platforms like Instagram and TikTok have been hot, particularly for brands that cater to Gen-Z and Millennials. Video commerce has become a great tool not just for consumer education, but also for upselling and cross-selling.

Contact Center 87

Contact Center Brand ambassadors Consulting Consulting 87

SmartKarrot

OCTOBER 12, 2022

This means you must perform customer advocacy to ensure that the existing customers become your brand ambassador and promote your brand. They may have already seen a product demo , a product tour , and many screenshots. Account managers do this by cross-selling or upselling more products to existing customers.

B2B 10

B2B Accountability Brand ambassadors Customer advocacy 10