Remove integration pipedrive
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How to Measure Satisfaction With a Sales Rep Using Pipedrive & Nicereply

Nicereply

If you like the idea, I’ll then show you how to set up a simple feedback program straight from your Pipedrive. How to measure CSAT from Pipedrive using Nicereply. As of now, the best way to get satisfaction feedback on closed deals is to send a CSAT email survey after a deal is marked as won or lost. Why measure CSAT in sales?

Sales 52
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Simplesat vs. Nicereply tool comparison

Nicereply

Choosing the right tool for your surveys may not be easy. In-signature (embedded) surveys. Survey preview mode. Wide range of native integrations (first choice of Zendesk users). A custom survey URL without Nicereply branding (all plans). Simplesat advantages: Wide range of survey icons. 5-star survey scale.

Surveys 52
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7 Zendesk Support Apps to Improve Your Service

Nicereply

These are some of the best tools you can integrate with Zendesk Support based on our experiences, but there are many else out there. Apart from being able to configure your workflows, views, macros, and whatnot, you can also customize your Zendesk experience via a multitude of 3rd party apps and integrations.

Surveys 52
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7 Zendesk Support Apps to Improve Your Service

Nicereply

These are some of the best tools you can integrate with Zendesk Support based on our experiences, but there are many else out there. Apart from being able to configure your workflows, views, macros, and whatnot, you can also customize your Zendesk experience via a multitude of 3rd party apps and integrations.

Surveys 52
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Simplesat vs. Nicereply tool comparison

Nicereply

Choosing the right tool for your surveys may not be easy. In-signature (embedded) surveys. Survey preview mode. Wide range of native integrations (first choice of Zendesk users). A custom survey URL without Nicereply branding (all plans). Simplesat advantages: Wide range of survey icons. 5-star survey scale.

Surveys 19
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How to Leverage Call Metrics to Improve Call Center Performance

aircall

The easiest way to do this is to use call center software that conducts automated surveys. Your customer satisfaction surveys can help you understand the reason why customers keep calling back, whether it’s a defective product/service or an issue in your call center performance. Diduenjoy : Automated surveys. Call frequency.

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Conversation Reviews + User Feedback: How to Take Control of Your Business Results

Nicereply

This is something that I experienced first-hand when building customer support at Pipedrive and working with parts of sales and customer success operations. If your salesperson does not know about integrations or your support rep does not know how you differ from your competitors, your users will go to somebody who does.