CSM Magazine

JULY 28, 2022

Working with large data sets (Big Data) is primarily used for HR analytics. It includes unique capabilities such as payroll and tax return processing, compensation management, performance management, time management, analytics, etc.; Time Tracker.

Management 59

Management Gamification Analytics Enterprise 59

Inbenta

JUNE 2, 2021

Payrolls, time management and internal processes can be delivered more efficiently. In 2021, companies are looking at ways to automate time and attendance solutions, allowing employees to easily access their rosters and to receive notifications on their working hours to avoid employee burnout. Automating recruitment efforts.

Chatbots 83

Chatbots Self service Virtual Agent Morale 83

COPC

SEPTEMBER 5, 2019

Being an internet-based company, we instinctively started to think about how we could use new technologies and big data to overcome the obstacles we were finding in our service delivery. We needed to work out how to ensure our service capabilities — as well as our resources — were keeping up with our phenomenal growth.

Enterprise 40

Enterprise industry standards Big data Technology 40

COPC

SEPTEMBER 4, 2019

Being an internet-based company, we instinctively started to think about how we could use new technologies and big data to overcome the obstacles we were finding in our service delivery. We needed to work out how to ensure our service capabilities — as well as our resources — were keeping up with our phenomenal growth.

Enterprise 40

Enterprise industry standards Big data Technology 40

COPC

SEPTEMBER 3, 2019

Being an internet-based company, we instinctively started to think about how we could use new technologies and big data to overcome the obstacles we were finding in our service delivery. We needed to work out how to ensure our service capabilities — as well as our resources — were keeping up with our phenomenal growth.

industry standards 40

industry standards Enterprise Technology Self service 40

SmartKarrot

MARCH 3, 2022

In today’s age of big data, no business can dream of being successful without being data-driven. For any business to be successful it has become imperative to be data-driven. These data come from customers, clients, internal processes, and other stakeholders.

Government 10

Government Chief Customer Officer Analytics Big data 10

Fonolo

SEPTEMBER 12, 2018

So, in modern times, managing customer experience is the new brand imperative. As a business technologist specializing in Intelligent Automation, Kevin has innovated at RBC, adding value for contact centers with unique perspectives on global development, big data design thinking, and delivery.

Customer Experience 73

Customer Experience Management Journey mapping Construction 73