SmartKarrot

JUNE 16, 2020

A list of Top 8 SaaS Account Management Best Practices to help you grow your existing accounts and increase revenue. #1 1 Define Key or Strategic Accounts. 6 Soft Upsell & CrossSell. Top-8-SaaS-Account-Management-Best-Practices Download. 2 Focus on Customer Success. 7 Move from QBR to QVR.

Best practices 10

Best practices SaaS Accountability Management 10

SmartKarrot

NOVEMBER 8, 2022

Role: Global Head of Customer Success Location: London, England, United Kingdom (Hybrid) Organization: Heimdal As a Global Head of Customer Success, you will lead a team of Customer Success Team Leads, and share value-based best practices across the team. Recruit, hire, mentor and coach Customer Success team members.

Coaching 19

Coaching Customer advocacy SaaS Strategic Value 19

SmartKarrot

JUNE 18, 2021

Adopt, help manage customer success best practices and methodologies for successful engagements throughout the customer lifecycle. Establish upsell and cross-sell playbooks to expand Canary footprint within the customer base. Manage and increase customer satisfaction, renewal/expansion, and overall client health.

Strategic Value 10

Strategic Value Finance Best practices Upselling 10