SmartKarrot

JUNE 16, 2020

A list of Top 8 SaaS Account Management Best Practices to help you grow your existing accounts and increase revenue. #1 1 Define Key or Strategic Accounts. The ideal Account Manager should be a problem solver who is sensitive to the client’s needs and spends time and energy to make them successful.

Best practices 10

Best practices SaaS Accountability Management 10

SmartKarrot

NOVEMBER 8, 2022

Support the Business of Law sales teams (both new business and account management) throughout the new client and renewal sales cycles. Director of Customer Success, you will Establish and adhere to best practices in SaaS Customer Success. Apply here: [link]. Recruit, hire, mentor and coach Customer Success team members.

Coaching 19

Coaching Customer advocacy SaaS Strategic Value 19

SmartKarrot

JUNE 18, 2021

Adopt, help manage customer success best practices and methodologies for successful engagements throughout the customer lifecycle. Establish upsell and cross-sell playbooks to expand Canary footprint within the customer base. Manage and increase customer satisfaction, renewal/expansion, and overall client health.

Strategic Value 10

Strategic Value Finance Best practices Upselling 10