CSM Practice

OCTOBER 7, 2019

At CSM Practice , we create playbooks that are well defined based on best practices for our clients. Other criteria could include the number of licenses, geo-location, strategic value, service package, etc. Becoming more productive requires leveraging playbooks to make repetitive tasks happen more efficiently.

Accountability 40

Accountability Strategic Value Consulting Consulting 40

CSM Practice

FEBRUARY 20, 2020

Value; Prove quantitative and strategic value delivered. In 2014, Irit founded CSM Practice , an international consulting firm providing strategy and technology services. About CSM Practice. 3 New Customer Onboarding Best Practices: [link]. Driving Customers to Become Best In Class: [link].

Analytics 52

Analytics Customer centricity Metrics Accountability 52

SmartKarrot

JUNE 18, 2021

Adopt, help manage customer success best practices and methodologies for successful engagements throughout the customer lifecycle. Influence future lifetime value through increased product adoption, customer satisfaction and overall health scores. Help develop/deliver scalable and efficient customer success strategies.

Strategic Value 10

Strategic Value Finance Best practices Upselling 10

SmartKarrot

DECEMBER 29, 2020

Onboarding high-growth brands by helping them set up LimeSpot products and educating them on how LimeSpot can help increase their sales and conversion by applying the best practices. Manage your high-value customers to identify whose usage of LimeSpot products can be improved. Apply here: [link].

Best practices 10

Best practices Strategic Value Accountability Coaching 10

ChurnZero

JANUARY 4, 2019

So, without further ado, here are twenty-two trends, best practices and predictions for the year ahead. These will be personalized, but technology-based, and will help CSMs to focus on the areas where they can provide proactive, strategic value to their customers.”

SaaS 73

SaaS Chief Customer Officer Education Consulting 73

ChurnZero

JANUARY 4, 2019

So, without further ado, here are twenty-two trends, best practices and predictions for the year ahead. These will be personalized, but technology-based, and will help CSMs to focus on the areas where they can provide proactive, strategic value to their customers.”

SaaS 49

SaaS Chief Customer Officer Education Consulting 49

COPC

SEPTEMBER 3, 2019

is a globally renowned consulting firm in the service industry, and that the influential COPC CX Standard has provided the industry with guidance and best practices in customer experience measurement and management. Internally, next-generation customer service positions the customer service centre as a strategic value creation tool.

industry standards 40

industry standards Enterprise Technology Self service 40

ClearAction

OCTOBER 10, 2017

In my 2015 Customer Experience Transformation talk show with Eric Wansong, VMware’s Vice President of Customer Advocacy, he explained how his team adds strategic value across all company departments. These firms comprised the best-practice profile in the four-year study conducted by ClearAction.

B2B 83

B2B Customer Experience Customer advocacy Best practices 83