Babelforce

SEPTEMBER 15, 2021

When this is the case, make training materials available right away so new hires can familiarize themselves with the role. Case study: Booz Allen. Simulated calls are a practical and low-risk way for new agents to practice. Case study: LUX Resorts. You already train agents in security best practices.

Call Center 102

Call Center Scripts Contact Center Airlines 102

SmartKarrot

JANUARY 13, 2023

Proactively work with the sales team on upsells and expansion opportunities while mitigating potential churn risks. You’ll participate in webinars and the creation of case studies, present at company meetings, and write blogs and articles. Leading on and feeding into the Customer Success strategy and best practices.

Upselling 19

Upselling Best practices Engineering Coaching 19

SmartKarrot

AUGUST 26, 2022

Do the work of winning renewals and driving expansion and upsell. Ensure customer success by driving adoption, managing customer relationships, conducting business reviews, and sharing best practices. Coach customers to be product experts and train their teams on best practices so they become increasingly self-sufficient.

Best practices 19

Best practices Upselling Analytics Coaching 19

SmartKarrot

OCTOBER 27, 2022

Role: Director of Customer Success Location: Remote, United States Organization: Givelify As a Director of Customer Success, you will advise customers as a trusted partner on use-cases, fundraisinggiving strategies, and Givelify products and services. testimonials, case studies).

Upselling 19

Upselling SaaS Coaching Best practices 19

SmartKarrot

FEBRUARY 4, 2022

Coach clients to be product experts and train their teams on data.world’s best practices so they become increasingly self-sufficient. Develop, prepare, and nurture clients for advocacy; drive client references and case studies.

Enterprise 19

Enterprise Accountability Upselling Coaching 19

SmartKarrot

FEBRUARY 1, 2022

Role: VP of Customer Success Location: Remote, New York, United States Organization: Teampay As a VP of Customer Success, you will coach the team on strategies for building trusted advisor relationships. Oversee customer onboarding, strategic business reviews, success plans, contract renewals and upsell opportunities.

Accountability 19

Accountability Healthcare Upselling Metrics 19

SmartKarrot

OCTOBER 11, 2021

Create customer value by accelerating usage, supportability, and influence upsell. Coach customers to be product experts. Help drive customer references and case studies. Conduct business reviews and provide value-added recommendations to customers on industry trends and best practices. Apply here: [link].

Upselling 19

Upselling Accountability Coaching Best practices 19