Banking Consulting Enterprise Technical Support 
Serenova
MARCH 10, 2020
Through our merger with Lifesize, we’ll do this as the first CCaaS provider to offer a natively integrated, enterprise-grade cloud contact center solution with high-definition video. Highly personalized consultative video communications for high-value products and services like financial services.
Callminer
AUGUST 1, 2017
James Pollard is a marketing consultant who works specifically with financial advisors over at The Advisor Coach. Tsahi Levent-Levi is an Independent Analyst and Consultant for WebRTC. And if done through an app (such as the bank’s mobile banking app), the voice recognition can also be tied to the device ID of the user.
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Netomi
JANUARY 5, 2022
Prior to joining Temkin Group, she implemented the CX strategy and managed the Voice of the Customer program for Crowe Horwath LLP, one of the top 10 public accounting and consulting firms in the US. Arie is a Customer Insight, Customer Strategy, Customer Lifecycle Management, and Innovation Independent Consultant. Arie Goldshlager.
RichCall
SEPTEMBER 13, 2017
Sheila McGee-Smith , an enterprise communications industry analyst. Dave Michaels , founder of TalkingPointz, covering enterprise communications and IoT. Blair Pleasant , analyst and consultant about Unified Communications. These are the two most significant emerging modalities in enterprise communications. Dave Michaels.
Netomi
FEBRUARY 28, 2022
Speaking of simple and secure access for all, in December of 2021, Cynthia and her team announced a yearlong pilot project – a partnership with Colombia’s largest bank, Bancolombia, to provide an initial cohort of customers with a seamless on- and off-ramp to trade bitcoin and other currencies through the Gemini exchange. “We
JustCall
APRIL 5, 2022
Large enterprises spend a hefty amount of money on communicating with long-distance customers, vendors, prospects, and other stakeholders each month. This data is meant for those companies who have technical support or customer service teams working in different call centers globally. Cost-Cutting. Look at their security.
JustCall
MARCH 23, 2023
A Common Misconception There’s a common misconception that IVR is meant only for big enterprises. It is used prominently across industries such as contact centers, healthcare, banking, payment processing, etc. Banking Industry IVR banking has become a new reality. Banks handle a huge volume of calls from customers.
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