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Looking for an Inbound Call Center Outsourcing Partner? Keep These Tips in Your Glovebox

Quality Contact Solutions

It’s not any different if you’re trying to find an inbound call center outsourcing partner. It’s way better to have an ‘owner’s manual’ to help guide you through the process or learn from someone who has firsthand experience. Why do they call? Is it a sales call, customer service, or a technical support call?

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5 Keys to Writing a Successful B2B Telemarketing Script

Quality Contact Solutions

Recently I was asked what the key was to create a robust B2B Telemarketing Script. I will share with you five of the top things to remember when working to create a successful B2B telemarketing script. In B2B Telemarketing , you are typically calling someone that is not expecting your call. Call to Action.

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What Makes Outsource Telemarketing Supervisors Successful?

Quality Contact Solutions

Having a great supervisor running your outsource telemarketing teams can make a massive impact on your business. Below are some of the best practices to be a successful outsource telemarking supervisor.??. Outsource telemarketing supervisors coach both veterans and new agents, so they must communicate appropriately to their audience.

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Why Hire 3rd Party Appointment Setting Companies To Generate Leads?

Quality Contact Solutions

Just because a sales rep can tackle every aspect of the sales process doesn’t necessarily mean they should do it independently. Appointment setting companies use highly trained sales reps to call, qualify, follow up, nurture, and schedule prospects to meet with a sales closer. Learn More.

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5 Keys to Writing a Successful B2B Telemarketing Script

Quality Contact Solutions

Recently I was asked what the key was to create a robust B2B Telemarketing Script. I will share with you five of the top things to remember when working to create a successful B2B telemarketing script. In B2B Telemarketing , you are typically calling someone that is not expecting your call. Call to Action.

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How Can I Reduce Labor Costs for My Business?

Quality Contact Solutions

Reduce Labor Costs with a BPO One of the best and most flexible ways to reduce your labor costs that many businesses have utilized is utilizing a company specializing in Business Process Outsourcing (BPO), as Quality Contact Solutions provides. What is a BPO? Reducing labor costs doesn’t have to be complicated. Learn More.

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Should I Add Email to my Telemarketing Strategy?

Quality Contact Solutions

Using different communication channels increases engagement with your targeted audience regarding business-to-business (B2B) sales and marketing. In B2B communications, businesses answer. Where does telemarketing fit into the sales process?? Will an email be sent before the telemarketing call or after??