Quality Contact Solutions
MAY 4, 2021
It’s not any different if you’re trying to find an inbound call center outsourcing partner. It’s way better to have an ‘owner’s manual’ to help guide you through the process or learn from someone who has firsthand experience. Why do they call? Is it a sales call, customer service, or a technical support call?
Quality Contact Solutions
JUNE 15, 2021
Having a great supervisor running your outsource telemarketing teams can make a massive impact on your business. Below are some of the best practices to be a successful outsource telemarking supervisor.??. Outsource telemarketing supervisors coach both veterans and new agents, so they must communicate appropriately to their audience.
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Quality Contact Solutions
DECEMBER 16, 2020
Recently I was asked what the key was to create a robust B2B Telemarketing Script. I will share with you five of the top things to remember when working to create a successful B2B telemarketing script. In B2B Telemarketing , you are typically calling someone that is not expecting your call. Understand the Players.
Quality Contact Solutions
NOVEMBER 5, 2021
Outsourcing to appointment setting companies helps grow businesses and positively affects the bottom line. Looking at the time it will take and the cost to outsource your company’s appointment setting can seem like too much; however, it’s worth the time and will pay dividends in the future. Learn More.
Quality Contact Solutions
DECEMBER 16, 2020
Recently I was asked what the key was to create a robust B2B Telemarketing Script. I will share with you five of the top things to remember when working to create a successful B2B telemarketing script. In B2B Telemarketing , you are typically calling someone that is not expecting your call. Understand the Players.
Quality Contact Solutions
SEPTEMBER 29, 2021
Reduce Labor Costs with a BPO One of the best and most flexible ways to reduce your labor costs that many businesses have utilized is utilizing a company specializing in Business Process Outsourcing (BPO), as Quality Contact Solutions provides. What is a BPO? Reducing labor costs doesn’t have to be complicated. Learn More.
Quality Contact Solutions
SEPTEMBER 10, 2021
Using different communication channels increases engagement with your targeted audience regarding business-to-business (B2B) sales and marketing. In B2B communications, businesses answer. Michelle has over 25 years of call center experience, of which the last eight have been with QCS.
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