SmartKarrot

JUNE 2, 2022

Customer experience is crucial for any B2B SaaS business. Any B2B SaaS business must keep the customers with the business with a good customer experience. While B2C brands offer a great customer experience, B2B companies need to meet higher expectations around customer experience. 8 Inspiring B2B Customer Experience Examples.

B2B 10

B2B Customer Experience B2C Banking 10

CrazyCall

SEPTEMBER 4, 2018

Co-founder & Chief Executive Officer of Hubspot. Brian Halligan is the founder and CEO of HubSpot, which is an inbound marketing and sales software used by more than 40.000 customers worldwide. This year HubSpot celebrated its twelves anniversary. Co-founder & Chief Technology Officer at Hubspot. Brian Halligan.

Sales 129

Sales SaaS CRM B2B 129

JivoChat

APRIL 8, 2021

CRM integrations. Knowledge base integration. CRM integration. Key features: Question bank to help overcome writer’s block. According to HubSpot’s round-up of email marketing stats for 2020 , 73% of millennials want to receive emails from businesses. Key features: Live chat triggers. Website visitor tracking.

Sales 52

Sales Chatbots Brand ambassadors Surveys 52

JivoChat

JULY 29, 2021

AI chatbots may be powered by a single software application, or they may be built with a simple chatbot app and a third-party AI app integration. Online banking and investment companies would probably put privacy and data security at the top of their “must-have” features. Integrations. WhatsApp integration. Chatbot #1.

Chatbots 52

Chatbots Sales APIs Enterprise 52

JivoChat

JUNE 28, 2023

Then, you will have the opportunity to enjoy other features, including marketing integrations and email marketing. You can even integrate your online store with marketplaces like Amazon and eBay, and control it all in a single platform. It can be integrated with WordPress as well.

Engineering 75

Engineering Analytics Real estate Sales 75

JivoChat

MAY 31, 2023

Third-Party App Integration Pay attention if the website builder of your choice allows you to integrate it with software that you like to use to manage your website. For example, it’s interesting to have the option to integrate the website with SEO and ecommerce plugins. It can be integrated with WordPress as well.

Analytics 75

Analytics Engineering Real estate Marketing 75

Help Scout

JUNE 22, 2021

HubSpot Research ). HubSpot Research ). HubSpot Research ). So if a customer reaches out about an issue with an integration that they are using with your product, rather than advising them to reach out to the other product’s support team, you respond directly instead. Bain & Company ). Salesforce Research ).

Customer Service 128

Customer Service Personalization Self service Marketing 128